Orders picked, packed and dispatched. Same day, every day.
Reliable B2B and ecommerce fulfillment for businesses serving Canada W Group picks, packs, and dispatches from our Concord, ON base with same-day cutoffs and real-time order visibility.
One fulfillment operation for B2B and DTC.
W Group Canada supports order fulfillment and Canada-wide ecommerce fulfillment for both B2B and DTC brands. Most 3PLs are set up for one or the other: pallet orders for retail buyers or parcel orders for ecommerce. W Group handles both from the same Concord facility. A brand can receive inbound inventory, ship pallets to Canadian retailers, and fulfill DTC orders the same day.
Every SKU has a bin location, so pick teams go straight to the right spot and mispicks are caught before the parcel leaves the dock.
B2B Retail Fulfillment
Pallet and case orders prepared to retailer compliance specs: correct labels, correct packing, correct routing. Chargebacks from retail buyers start with fulfillment errors. We build the SOP to prevent them.
DTC E-Commerce Fulfillment
Individual parcel orders picked, packed in your branded packaging, and handed to the carrier before the same-day cutoff. Returns received and restocked the same day they arrive. Inventory stays accurate.
Discuss your fulfillment needs →What's included with every fulfillment account
B2B & DTC Fulfillment
Pallet orders for retail buyers and individual parcel orders for e-commerce customers, both handled from the same Concord, ON facility.
Pick & Pack to Spec
Each order picked and packed to your specifications, with branded boxes, inserts and labels, then prepared for carrier pickup. Accuracy tracked per order.
Same-Day GTA Dispatch
Orders received before the daily cutoff are picked, packed and handed to the carrier the same business day. No backlog, no next-morning processing.
Returns Processing
Returned goods received, inspected, and sorted by disposition: restock, quarantine, or dispose. Inventory updated the same day returns arrive.
Real-Time Order Visibility
See every open order, its pick status, and its carrier tracking number in real time through the client portal. No need to email the warehouse for order updates.
One Team, Full Operation
No separate pick-and-pack vendor, no separate carrier coordinator. One W Group team manages inbound, storage, fulfillment, and outbound under one roof.
How an order moves from receipt to delivery
Inbound receiving & PO verification
Every inbound shipment counted against the purchase order. Discrepancies flagged before stock enters the system.
SKU-level putaway & bin assignment
Each product placed in a designated bin location in the WMS. Pick teams always know exactly where to find every SKU.
Order receipt & pick list generation
Orders flow in automatically from your e-commerce or EDI connection. Pick lists generated instantly for the warehouse floor team.
Pick, pack & label to your specs
Picked, packed in your branded packaging, labeled for your carrier or retail buyer, and staged for pickup, all to your documented SOP.
Carrier handoff & tracking confirmation
Packages handed to the carrier and tracking numbers synced to the client portal. Your customer can be notified immediately once the order ships.
B2B and DTC from one facility without managing separate vendors.
- B2B and DTC fulfillment from the same facility, with one team across every channel
- Same-day dispatch cutoff for GTA delivery. Orders placed before noon ship the same day.
- Pick accuracy tracked per order. Mispicks caught before the parcel leaves the dock.
- Real-time order and inventory visibility via the client portal. No status-chasing emails.
- Returns processed and restocked the same day they arrive, so inventory stays accurate.
Fulfillment works best connected to your wider 3PL flow
Order fulfillment questions
What does order fulfillment include?
Order fulfillment covers receiving inventory, storing it by SKU, then picking, packing, and dispatching each order to your customer. W Group Canada handles B2B retail and DTC ecommerce orders from one facility, with returns processing included.
Can W Group Canada support ecommerce and retail orders?
Yes. We fulfill both DTC ecommerce parcel orders and B2B pallet or case orders for retailers, from the same Concord, Ontario base, serving businesses across Canada
How does fulfillment connect with inventory and trucking?
Fulfillment, inventory management, and trucking run as one coordinated 3PL process. Stock levels update in real time as orders ship, and outbound orders move through our trucking and distribution lanes across Canada
Ready to outsource fulfillment? Get pricing in 1 business day.
We respond within one business day with fulfillment pricing based on your order volume and SKU count.
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